When the Covid-19 delivery boom took off, many restaurants shortened their menu in order to focus on their best, and most delivery-friendly, items. But as supply chain issues, labor shortages and health concerns persist, the small menu trend is making increasingly more economic and operational...
Restaurants, retailers and airlines have been using loyalty programs to drive revenue for nearly three centuries. From their humble, though ingenious, beginnings as copper tokens and stamps, through the era of credit card clubs, to today's mobile apps, loyalty programs have become indispensable marketing tools. In...
The healthy food trend has not overlooked fast food. In this two-part series, we investigate the problem with ultra-processed fast food, what this means for the plant-based revolution and see examples of how restaurants can create healthier fast food. Fast food is evolving. Instead of ultra-processed...
On October 5 a new bill was approved by the governor of California requiring 3rd party delivery apps to be more transparent about charges and tips. This important development aligns with the growing trend of conscious consumers demanding increased transparency, already apparent in flights, ridesharing like...
We all know that COVID-19 has changed the restaurant industry forever, but did you know it also changed patrons? Customers who have been cooped up at home for the past two years are anxious to get back to dining out. At the same time, with the...
COVID-19, supply chain issues and rising food prices have placed the future of major broadliners at risk. Big names like Sysco, Restaurant Depot and others are now fighting to maintain their customer base as more and more SMB restaurants are making the transition to smaller,...
The relationship between SMB restaurants and major food distributors has always been shaky. Now it seems that big distributors are squeezing their smaller clients at the worst possible time. This recent example really brings the point home. Some restaurants working with Sysco are reporting outright cancellations...
As restaurants continue to explore new revenue streams in an ever-changing environment, restaurant merchandise is stealing the limelight as an innovative, fun product that does wonders to your bottom line. Besides, everyone could use a little fun this summer. Helping patrons and staff look and feel...
The pandemic has exacerbated the restaurant labor crisis and there is only one way out - offering staff higher wages and improving benefits. To achieve this while still staying in the black, restaurants need to significantly increase profit margins, but how? In our last article we...
COVID-19 has made restaurant marketing a completely new territory. Learn how to make your restaurant stand out in this Complete Guide to Restaurant Reopening.With Covid-19 limiting restaurants to delivery, takeout and limited capacity indoor dining, more takeaway orders is the best way to improve your...
Learn how technology can help your restaurant survive the COVID-19 crisis in this Complete Restaurant Reopening Guide. Restaurant reservation systems help solve one of the biggest challenges of the foodservice industry - managing the constant influx of reservations and customers. Most restaurants today are using online...
With the COVID-19 pandemic people are concerned about eating out. Reassure customers that their safety is your first priority and maintain trust with these 4 tips. ...